CONTACT STRONGSTEPS

Let's Get You to the Right Place.

Whether you’re looking for support, trying to connect with a program, interested in partnering with us, or simply aren’t sure where to start, we’re here to help point you in the right direction.

Need Help Right Now?

This contact form is not a crisis service and is not monitored for emergencies. If you or someone you know needs urgent help, please use these resources instead.

988 Suicide & Crisis Lifeline

988

Call or text 988 any time, day or night, to reach trained crisis counselors.

Emergency Services

911

If there is an immediate threat to life or safety, call 911.

StrongSteps Crisis Resources

See our full list of crisis and emergency resources across New York.

How Can We Help?

Get Support

Looking for programs or services? Call us. You don't need to know which program you need before calling.

Current Client

Already connected with StrongSteps? Use the contact information your team gave you, or call us and we'll route you.

Family Member or Caregiver

Supporting someone who's a client, or thinking about becoming one? We can walk you through what's involved, including privacy rules around what we can share.

Provider

Healthcare, behavioral-health, school and community partners can connect someone with StrongSteps.

Partner or Sponsor

Businesses, nonprofits, foundations and community organizations interested in working together, including corporate sponsorships.

Give

Questions about donations, monthly giving, memorial gifts or matching gifts.

Events, Fundraisers & Snowie Upstate

Questions about a StrongSteps event, hosting your own fundraiser, or booking Snowie Upstate for a festival, school or corporate event.

Careers & Volunteering

Explore current openings or find ways to volunteer with community programs, events and special projects.

Board Service

Interested in serving on the StrongSteps board? Tell us a bit about yourself below.

General Question

Not sure who to contact? That's okay. Tell us what you're trying to do and we'll get it to the right place.

Reach StrongSteps

Phone

(888) 604-5527— call us and our team will help identify the appropriate next step.

Email

info@strongstespbh.org

Office hours:

Monday through Friday, 8:00 AM to 6:00 PM

Main Office

520 Colombia Drive
Suite 208
Johnson City, New York
13790

Service Area

New York State. StrongSteps has offices across New York. Please call first, program availability, staff availability, appointments and services at individual locations may vary.

Language & Accessibility

Tell our team about any language, communication or accessibility needs and we'll work to identify available options.

Send Us a Message

Use this form for general questions and non-urgent inquiries. Please do not use it for emergencies, urgent behavioral-health situations, or to submit highly sensitive personal information.

You Don't Have to Figure Out Where You Belong Before You Call.

You may not know which StrongSteps program is right for you. That's okay. You don't need to understand every program name or eligibility requirement. Start with a call. Tell us what you're looking for, and we'll help determine the appropriate next step. Not everyone who contacts us needs a StrongSteps program, sometimes you're looking for another organization, or trying to help someone else. We can help with that too.

There's More Than One Way to Be Part of This

How to Get Started

What to expect when you reach out and how the first steps work.

Community Resources

Explore additional organizations, programs and support beyond StrongSteps.

Provider Resources

Referrals, programs, eligibility and service areas for referral partners.

Volunteer

Opportunities connected with community programs, events and special projects.

Ways to Give

Questions about donations, monthly giving, memorial gifts, sponsorship or matching gifts.

Crisis Resources

Urgent or emergency support, available any time.

Contact FAQ

How do I get started with StrongSteps?

Call us. Our team can discuss what you're looking for and help identify the appropriate next step.

No. If you're looking to begin services, please call. Our team will help with the appropriate registration or intake process.

We serve communities across New York. Availability of individual programs may vary based on program requirements, eligibility, location and funding.

We recommend calling before visiting so our team can help determine the appropriate location and next step.

Providers and community partners can use the Make a Referral section of our website or call us for assistance.

Current opportunities are posted through the official StrongSteps careers portal. Employment applications should be submitted there when directed.

Visit our Corporate & Community Partners page to explore opportunities and submit a partnership inquiry.

Please do not submit Social Security numbers, credit or debit card information, banking information, passwords, or detailed medical or behavioral-health records. If your question involves services or personal information, please call us instead.

Trust Is Earned Over Time.

A webpage doesn't create accountability. Accountability comes from what an organization does repeatedly, how it records, how it reports, how it responds when something goes wrong, and whether its actions continue to match its mission. Because stronger steps require strong stewardship.