GET SUPPORT

You Don't Have to Know Where to Start

Whether you’re looking for support for yourself, helping someone you care about, or trying to connect someone with services, StrongSteps can help you explore available options and identify a possible next step.

 

How Can We Help You Today?

Choose the option that best matches your situation. You can always contact StrongSteps if you are unsure.

I Need Support

Find services, resources and options that may help.

I'm Helping Someone

Find information and resources for a family member, friend or someone you care about.

I'm a Provider

Review programs, eligibility requirements, service areas, and referral options.

I’m Not Sure What I Need

Tell us what is happening and what kind of support you are looking for. We can help you explore possible options.

What Kind of Support Are You Looking For?

Select a topic to learn about StrongSteps programs and community resources that may be relevant.

Community Support

Sometimes what helps most is a steady hand with everyday life: building routines, staying connected to your community, preparing for appointments and working toward your own goals. Our peer staff walk alongside you, and our navigation team helps connect you with anything else you need. Through:

Care Coordination

When you're working with several providers, programs or systems, it's easy for things to fall through the cracks. We help you understand your options, prepare questions, connect the pieces and get the coverage that makes care possible. Through:

Community Navigation

Behavioral health, housing, benefits and healthcare systems can be hard to figure out. Tell us what you're looking for and we'll help you find the right resource and know who to call next. Through:

Transition Support

Coming home from a hospital stay, finishing a program, moving or losing coverage can all leave gaps in support. We help you plan for what's next, reconnect with your community and keep your health coverage in place. Through:

Youth & Young Adults

Young people and the families supporting them deserve help that fits their stage of life. We connect families with youth and family resources and help them get covered through programs like Child Health Plus. Through:

Peer & Recovery Support

There's real power in talking with someone who understands. Our peer staff use their own lived experience to offer encouragement, hope and practical support as you define what recovery looks like for you. Through:

Housing & Basic Needs

It's hard to focus on anything else when you're worried about where you'll sleep or what you'll eat. We help you find housing resources, food and everyday essentials, and build the stability to keep moving forward. We don't provide housing placement or financial assistance directly, but we'll help you find who does. Through:


IN THE COMMUNITY

Answer a Few Questions to Find a Starting Point

Donations help StrongSteps strengthen community programs, respond to unmet needs, expand education and outreach, and create opportunities that traditional funding may not always cover. Charitable giving and philanthropic initiatives are supported through the StrongSteps Behavioral Health Foundation.

Your Next Step Doesn't Have to Be Complicated.

01

Reach Out

Contact StrongSteps online, by phone, or through a referral.

02

Tell Us What You Need

We'll learn about your situation, goals and what kind of support you're looking for.

03

Explore Your Options

We'll help determine which StrongSteps programs or community resources may be appropriate.

04

Move Forward

We'll help explain the next steps toward services, resources or another appropriate connection.


READY TO BEGIN?

Start a New Client Registration

Complete the secure New Client Registration form to tell StrongSteps about the support you are seeking. After submission, a member of the StrongSteps team will review the information and contact you regarding possible next steps.

Completing a registration form does not guarantee eligibility or enrollment in a StrongSteps program.

Are You Helping Someone Find Support?

Supporting someone through a difficult time can feel overwhelming. StrongSteps can help you understand available programs, community resources, and possible next steps.

Eligibility Varies by Program

StrongSteps programs may have different requirements based on age, location, program criteria, referral source, insurance, funding, and individual nee

Not sure whether you qualify? Contact StrongSteps or review the eligibility information for each program.


NEED SOMETHING STRONGSTEPS DOESN'T PROVIDE?

Find Community Resources

StrongSteps' Community Resource Directory can help you explore organizations and services related to mental health, housing, food, transportation, healthcare, benefits, recovery, youth services, and other everyday needs.

Do You Need Help Right Now?

StrongSteps is not an emergency-response service. If you or someone you know is experiencing a mental health, substance-use, or suicide-related crisis, call or text 988 to connect with the Suicide & Crisis Lifeline. If there is an immediate danger, medical emergency, or threat to someone's safety, call 911 or go to the nearest emergency department.

Call 988

988

Free, confidential crisis support, 24 hours a day, 7 days a week

Text 988

988

Prefer not to talk? Text 988 to reach the Suicide & Crisis Lifeline.

Call 911

911

For immediate danger, a medical emergency, or a threat to someone's safety.

View Crisis Resources

See all crisis and emergency options, including New York State resources.

Frequently Asked Questions

Do I need to know which program I need?

No. You can contact StrongSteps and tell us what kind of support you are looking for. We can help you explore possible options.

Yes. Family members, caregivers, providers, and community partners may contact StrongSteps for general information. Privacy and consent requirements may affect what information can be shared or what actions can be taken on another person's behalf.

No. Registration allows StrongSteps to review your request. Eligibility, availability, program requirements, and funding may affect enrollment.

Insurance and funding requirements vary by program. Each service page explains the applicable requirements.

StrongSteps may help eligible individuals connect with housing, food, benefits, and basic-needs resources. Available support may vary by program and location.

StrongSteps may still be able to provide general information or help identify community resources, although direct services may be limited by program and location.

StrongSteps is not an emergency-response service. People experiencing an immediate crisis should contact 988, 911, or another appropriate emergency resource.

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Your Next Step Can Start Here.

Whether you're seeking support, helping someone else, or trying to understand what options are available, StrongSteps is here to help you begin.