- (888) 604-5527
- info@strongstepsbh.org
StrongSteps Behavioral Health Foundation serves individuals, families, providers, and communities throughout New York State. With our headquarters in Johnson City and offices across New York, StrongSteps is building a statewide network of behavioral-health services, peer and recovery support, community programs, social-care connections, and partnerships. While StrongSteps has a statewide reach, the geographic availability of individual programs may vary. Not sure whether a program is available in your area? Call (888) 604-5527.
StrongSteps Behavioral Health Foundation serves communities across New York State.
Our statewide approach allows StrongSteps to build relationships with individuals and families, behavioral-health providers, healthcare organizations, hospitals and health systems, Social Care Networks, peer and recovery organizations, housing organizations, schools and colleges, community-based organizations, nonprofits, businesses, government partners, and other community organizations.
Our goal is to help strengthen connections between behavioral health, social care, recovery, and community support throughout New York.
StrongSteps serves communities throughout New York State. However, individual programs may operate within specific counties, regions, payer networks, funding areas, approved service areas, contract areas, or program jurisdictions.
Program availability may also depend on staffing, capacity, funding, regulatory approval, insurance participation, Medicaid requirements, managed-care participation, program authorization, and referral requirements.
Always verify the specific program before making a location-dependent referral. Determine availability based on the specific program and the individual’s location, rather than assuming that the presence of a StrongSteps office means every service is available in that area.
Choose from a dropdown containing all 62 New York State counties: Albany, Allegany, Bronx, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Kings, Lewis, Livingston, Madison, Monroe, Montgomery, Nassau, New York, Niagara, Oneida, Onondaga, Ontario, Orange, Orleans, Oswego, Otsego, Putnam, Queens, Rensselaer, Richmond, Rockland, St. Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming and Yates.
Choose Community Support, Care Coordination, Community Navigation, Transition Support, Youth & Young Adults, Peer & Recovery Support, Housing & Basic Needs, or Other.
The system returns one clearly defined status: Available, Contact StrongSteps, Limited Availability, or Not Currently Available.
Status | What it Means | What to do next |
AVAILABLE | StrongSteps currently provides or accepts referrals for this program in the selected geographic area, subject to eligibility, authorization, capacity, and other program requirements. | Check eligibility, then make a referral. |
CONTACT STRONGSTEPS | StrongSteps may provide this service in the selected area, but current availability should be confirmed before submitting a referral. | Call 844-239-3280 or contact provider support. |
LIMITED AVAILABILITY | The program may operate in this area but may have limitations related to staffing, capacity, payer participation, funding, or other program requirements. | Contact StrongSteps at 844-239-3280 for current information. |
NOT CURRENTLY AVAILABLE | StrongSteps does not currently provide this specific program within the selected geographic area. Other StrongSteps programs or community resources may still be available. | Explore other programs or contact StrongSteps. |
StrongSteps Community Support programs may operate across different geographic areas depending on the specific service, funding source, and program requirements.
Care Coordination availability depends on the specific StrongSteps program and applicable eligibility, funding, payer, and geographic requirements.
Community Navigation may be available through different StrongSteps programs, partnerships, or funding pathways. Availability and eligibility may vary by community.
Availability may depend on location, referral source, program, transition setting, eligibility, funding, and current capacity. Providers planning hospital or program discharges are encouraged to contact StrongSteps early when possible.
Youth and Young Adult programs may have specific age ranges, geographic areas, funding requirements, consent requirements, and program criteria. Not every StrongSteps behavioral-health program serves minors.
Peer and Recovery Support may be available through different StrongSteps programs. Some peer services may be Medicaid-funded and have specific service areas; other community peer initiatives may have different geographic requirements.
Housing and basic-needs resources vary significantly between communities. StrongSteps may help individuals navigate available resources, but availability of housing, rental assistance, shelter, food programs, transportation, utility assistance, financial assistance and other community resources depends on the individual program, location, eligibility, funding, and community resource availability. StrongSteps cannot guarantee that a particular resource will be available in every county.
Service area asks: is the StrongSteps program available where the individual lives or receives services? Eligibility asks: does the individual appear to meet the program’s requirements?
Someone may live within a service area but not meet eligibility requirements. Likewise, someone may appear eligible for a type of service StrongSteps does not currently provide in their area. Check both before referral whenever possible.
Even when a program operates within a particular area, immediate enrollment may depend on current capacity — staffing, caseload capacity, funding, authorization, payer participation, program resources and referral volume.
A county listed within a service area should not automatically be interpreted as a guarantee of immediate enrollment.
Mental-health storytelling, education, awareness, and hope.
Awareness and remembrance initiative.
Seasonal community-giving initiative.
Community resource, education, and connection events.
Mental-health education and community learning.
Community events supporting the StrongSteps mission. Participation in community programs does not necessarily establish eligibility for StrongSteps behavioral-health services.
StrongSteps serves communities across New York State and has offices across New York. However, individual programs may have specific geographic service areas.
No. Program availability varies. Providers should check the specific program before referring.
Availability may depend on regulatory approval, funding, contracts, payer participation, staffing, capacity, program design, and other operational requirements.
No. Service area and program eligibility are separate requirements.
No. Availability may also depend on authorization, documentation, capacity, staffing, funding, and other requirements.
Possibly. Check the specific program and geographic availability first. If you're unsure, contact StrongSteps.
StrongSteps develops provider and community partnerships throughout New York State. Contact us if your organization is interested in establishing a relationship with StrongSteps.
Call (888) 604-5527. Do not assume a program is unavailable simply because you cannot find it in the online directory. Our team can provide current information regarding available programs and referral pathways.
If a specific StrongSteps service is not currently available in the individual's area, other options may still exist. Depending on the circumstances, StrongSteps may be able to identify another StrongSteps program, provide general resource information, suggest community-resource options, or help identify another possible starting point. We cannot guarantee that another organization will have availability or accept a referral.
Our statewide mission is about more than putting dots on a map. It is about developing services, partnerships, resources, and community connections that help people find meaningful support closer to where they live. Need to check a program? Check availability. Ready to refer? Make a referral. Still not sure? Call (888) 604-5527. StrongSteps' statewide mission depends on local relationships, if we do not currently provide a program in your community, we may still be interested in discussing partnership opportunities. Tell us where you are, who you serve, what need you are seeing, what resources already exist, and how you think StrongSteps could help.
