- (888) 604-5527
- info@strongstepsbh.org
Life doesn’t come one challenge at a time, and support shouldn’t either. StrongSteps offers three programs that work together to help you find resources, build stability and get covered, so you can focus on what matters to you.
Everyone's situation is different. Your goals, your strengths and what you need right now are your own, and that's where we start.You don't need to know which program you need before reaching out. Tell us what's going on, and we'll help you figure out where to begin.
Help finding and connecting with the resources you need, like housing, food, benefits, healthcare, transportation and behavioral health services. You don't need to know where to start.
Support from someone with lived experience who walks alongside you as you build stability, strengthen your recovery and work toward goals that matter to you.
Free, one on one help finding and enrolling in health coverage through NY State of Health, including Medicaid, Child Health Plus and the Essential Plan.
Community Oriented Recovery and Empowerment (CORE) Services provide community-based behavioral-health support designed to help eligible individuals pursue recovery, independence, community participation, and personally meaningful goals.
Helping make benefit management more organized and stable. Support for eligible Social Security and SSI beneficiaries who need assistance managing benefit payments and essential financial obligations.
Our three programs work together, so whatever you're facing, there's a place to start. Here's what we can help with, and which programs make it happen.
Sometimes what helps most is a steady hand with everyday life: building routines, staying connected to your community, preparing for appointments and working toward your own goals. Our peer staff walk alongside you, and our navigation team helps connect you with anything else you need. Through:
When you're working with several providers, programs or systems, it's easy for things to fall through the cracks. We help you understand your options, prepare questions, connect the pieces and get the coverage that makes care possible. Through:
Behavioral health, housing, benefits and healthcare systems can be hard to figure out. Tell us what you're looking for and we'll help you find the right resource and know who to call next. Through:
Coming home from a hospital stay, finishing a program, moving or losing coverage can all leave gaps in support. We help you plan for what's next, reconnect with your community and keep your health coverage in place. Through:
Young people and the families supporting them deserve help that fits their stage of life. We connect families with youth and family resources and help them get covered through programs like Child Health Plus. Through:
There's real power in talking with someone who understands. Our peer staff use their own lived experience to offer encouragement, hope and practical support as you define what recovery looks like for you. Through:
It's hard to focus on anything else when you're worried about where you'll sleep or what you'll eat. We help you find housing resources, food and everyday essentials, and build the stability to keep moving forward. We don't provide housing placement or financial assistance directly, but we'll help you find who does. Through:
That's completely okay. Most people who reach out aren't sure which program is right for them. Answer three quick questions and we'll point you to a starting point, or just give us a call and we'll figure it out together.
Call us, ask us to call you back, or have a provider send a referral.
Share what's going on and what kind of support would help. You don't need the right words.
We'll explain which programs may fit and what each one needs to get started.
Once everything's in place, we'll walk you through what happens next.
Support begins with the individual's goals, preferences, strengths, needs, and choices.
We believe people can grow, recover and build lives that feel meaningful to them.
Support should help you stay connected to the people and places that matter to you.
We look at what's strong, not only at what's hard.
Lived experience, connection and mutual understanding shape everything we do.
StrongSteps is headquartered in Johnson City and serves communities across New York. Program availability can vary by county, so if you're not sure whether we serve your area, ask us. If we can't help directly, we'll do our best to point you to someone who can.
Family members and caregivers often help someone take that first step. We're happy to share general program information and talk through possible next steps. Privacy rules may limit what we can share about another person's services without their permission.
Providers, hospitals, care managers, schools and community organizations can refer someone directly and find program and eligibility details in our provider section.
You don't need a program name to call. Tell us what's going on and we'll help you sort it out.
Real stories and conversations that help people feel less alone.
Honoring lives lost to suicide and opening conversations about prevention and hope.
Neighbors, businesses and donors coming together for local families during the holidays.
A free day of resources, family activities and connection.
Mental health education for schools, workplaces and community groups.
Three: Community Resource Navigation, Peer Support & Community Stabilization, and Health Insurance Navigation. Together they help with everything from housing and basic needs to recovery, life transitions and getting covered.
You don't have to know before you reach out. Tell us what's going on and we'll help you find the right starting point.
Yes. Our programs are built to work together. For example, someone working with peer staff might also get help finding housing resources or signing up for health coverage.
Not for Community Resource Navigation or Health Insurance Navigation. You can reach out on your own. For Peer Support, we'll explain whether a referral is needed when you call.
No for Community Resource Navigation and Health Insurance Navigation. If you don't have coverage, our Navigators can help you get it for free. Peer Support may have coverage or funding requirements, and we'll explain them when you call.
Community Resource Navigation and Health Insurance Navigation are free. We'll explain any costs for Peer Support before anything begins.
We serve communities across New York, and availability can vary by county and program.
Yes. Family members and caregivers can ask for general information. Privacy rules may limit what we can discuss about another person without their permission.
No. Our phone lines, email and website aren't crisis services. If you need help right now, call or text 988. If someone is in immediate danger, call 911.
StrongSteps programs and office communication channels are not emergency-response services.
For mental health, suicide, substance-use, or emotional crisis support, call or text 988.
For immediate danger or a medical emergency, call 911.
See a fuller list of crisis and immediate-support options across New York.
Whether you know exactly what you're looking for or you're still figuring out where to begin, we're here to help you take the next step.
