- (888) 604-5527
- info@strongstepsbh.org
To ask about StrongSteps programs or begin the registration process, contact our office. A team member will listen to what you are looking for, explain available options, and help you understand the next step.
Call StrongSteps during regular office hours, or leave a message requesting a return call.
A team member will ask general questions about the type of support needed, where the person lives, and how StrongSteps may be able to help.
We will explain which StrongSteps program may be appropriate, what eligibility requirements apply, and whether a professional referral is needed.
When appropriate, staff will explain the registration steps, required documents, follow-up process, and what may happen next. Contacting StrongSteps does not guarantee eligibility or enrollment.
Helping individuals and families identify, understand, and connect with community resources, programs, and services. Age varies by the resource requested, and general navigation may not require insurance.
Person-centered support focused on recovery, stability, community connection, resource navigation, and personally meaningful goals.
Community Oriented Recovery and Empowerment Services: community-based behavioral-health support built around recovery, independence, and community participation. Adult age requirements and qualifying coverage apply.
Support for eligible Social Security and SSI beneficiaries who need assistance managing benefit payments and essential living expenses. Program fee: [XX].
Name of the person seeking support, and their date of birth or age.
Insurance or Medicaid information, or Social Security or SSI information.
Phone number, email address, and your preferred way to be contacted.
Parent, guardian, caregiver, or authorized-representative information.
County or ZIP code is enough.
Tell us what would make communicating with our office easier.
Plus any current providers or referral source.
Leave your name and number and someone from our team will call you back, usually within 1 business day. You don't need to explain your situation here. We'll talk about that together on the phone.
This form isn't checked around the clock. If you need help right now, call or text 988. If someone is in immediate danger, call 911.
Contact the StrongSteps office and tell us what type of support you are looking for. You do not need to know the name of a program before calling.
Staff may ask what kind of support would be helpful, where you live, how you would like to be contacted, whether you receive other services, and whether coverage or benefit information applies.
Family members, caregivers, friends, and other support people may contact StrongSteps for general information.
Privacy and consent requirements may affect what we can discuss or complete on another person's behalf. For another adult, we may need their permission first. For a minor, a parent, guardian, or legally authorized person may need to participate.
StrongSteps office phone lines and website messages are not emergency services.
If there is an immediate danger, medical emergency, or threat to someone's safety, call 911 or go to the nearest emergency department.
For mental health, substance-use, or suicide-related crisis support, call or text 988.
A team member will ask a few general questions about what kind of support you're looking for and where you live, then explain which programs might fit and what the next step is.
Leave a message with your name, phone number and the best time to reach you. We'll call you back during office hours, Monday through Friday, 8:00 AM to 6:00 PM.
Yes. Family members, caregivers and friends can call for general information. Privacy rules may limit what we can discuss without the person's permission.
It depends on the program. Many services are covered by Medicaid, grants or contracts. We'll explain any cost before anything begins.
You don't need to share medical records, Social Security numbers, insurance numbers or banking information on a first call. If we need anything like that later, we'll explain how to share it safely.
We aim to return calls and messages within 1 to 2 business days. If it's urgent, please call rather than leaving a message.
Contact the StrongSteps office. Tell us what you are looking for, and our team will help explain available programs and possible next steps.
